“The principal idea of reengineering is to revolutionize key organizational systems and processes to answer the question, A) “”How can we make minor organizational changes here and there?”” B) “”If you were the customer, how would you like us to operate?”” C) “”What do you think would affect productivity levels in an operation like this?”” D) “”What is the most effective way for us to operate?”” E) “”How can we make major organizational changes cost effectively?”””

“The principal idea of reengineering is to revolutionize key organizational systems and processes to answer the question, A) “”How can we make minor organizational changes here and there?”” B) “”If you were the customer, how would you like us to operate?”” C) “”What do you think would affect productivity levels in an operation like this?”” D) “”What is the most effective way for us to operate?”” E) “”How can we make major organizational changes cost effectively?”””

B