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Which of the following is not a reward for practicing management? A. You can build a catalog of successful products or services.B. You and your employees can experience a sense of accomplishment. C. You can stretch your abilities and magnify your range.D. You can be rewarded with money and status for your efforts.E. You can become exempt from many of society’s ethical standards.
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Read moreWhich of the following is one of the seven primary challenges facing managers today? A. Maintaining good records of what worked in the past.B. Dealing with a stubbornly static and immobile environment.C. Staying ahead of competitors through corporate espionage.D. Managing to achieve one’s own happiness and life goals. E. Collaborating with competitors.
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Read more“Petra is a new manager for a household products company, after getting a promotion from anadministrative job that she found boring. But now she frequently experiences ______, like when she had to explain the new product her team is developing to the CEO and several board members. As psychologist Csikzentmihalyi predicts, her ideal state would be an emotional zone between that and boredom. A. overload B. anxietyC. immodesty D. fearE. pressure”
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Read moreThe ability of an organization to outperform others by producing goods or services more effectivelythan its competitors is called its A. competitive advantage.B. quality.C. efficiency.D. innovation. E. effectiveness.
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Read moreWhich of the following is not an area in which an organization must stay ahead of its competitors to achieve competitive advantage? A. Environmental actionB. Being responsive to customersC. Innovation D. QualityE. Efficiency
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Read more“Which of the following is the most likely reason for the decline in fortunes of American newspapers,and their inability to exploit their competitive advantage? A. A poorer standard for news-gathering.B. Relying too heavily on advertising, rather than customer subscriptions, for revenue. C. Decline in newspaper readership over the last 70 years.D. Preference of customers for getting news in a nonverbal format.E. An increase in salaries and material costs within the industry.”,”RELYING TOO HEAVILY ON ADVERTISING, RATHER THAN CUSTOMER SUBSCRIPTIONS
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Read more“In seeking competitive advantage, the first law of business is to A. take care of your shareholders. B. take care of your stakeholders. C. take care of the customer.D. take care of the environment. E. take care of your employees.”
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Read moreFinding ways to deliver new or better goods or services is called A. advancement.B. streamlining. C. innovation.D. efficiency.E. quality control.
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Read moreCustomers are likely to put up with poor-quality products only if your organization is A. underperforming in innovation.B. using computerized customer service. C. the only one of its kind.D. in a very competitive industry.E. lacking strong environmental policies.
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