case study implementation phase 2,”The impelemtnation phase takes place After the prfered design of the computer system has been established Writing of the software code during the implemtnation takes place Internally or may be outsourced to a specialist computer firm. During the implementation phase physical and conceptual reasources requird for the project are obtained and integrated into existing system. In the implementation phase once the software has been developed the next step is to plan and anonounce the implementation Planning the implementation involves: identifying system changes that will need to be made operatiors that will be affected by the changes and equipment that will need to be modified. Stages of the implementation phase include acquiring the necessary hardware, preparing the physical facilties, educating users, developing an implenetaiton schedule and commission the new system. 3 steps of implementation schedules are cutover programs, parallel systems and trial systems Stages of impelemtnation Planning/announcing implementation Obtaining

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the use/evalutation phase using the system,”This areas as the name implemlies, looks at how well the system interacts with those who use. Issues that may be investigated could include: is the system user friendly. Is it able to deliver the information in a timely manner, can the appropriate people (staff and/ or customers) access it? This data may be gathered through the use of surverying cutomers

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