Customers are likely to put up with poor-quality products only if your organization is A. underperforming in innovation.B. using computerized customer service. C. the only one of its kind.D. in a very competitive industry.E. lacking strong environmental policies.

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Customers are likely to put up with poor-quality products only if your organization is A. underperforming in innovation.B. using computerized customer service. C. the only one of its kind.D. in a very competitive industry.E. lacking strong environmental policies.

THE ONLY ONE OF ITS KIND