“During a project closeout lessons learned review, how should a project manager facilitate a discussion about “”what could we do better””?Creating a climate that encourages employees to offer suggestionsProviding a list of errors that were made during project executionFocusing on the positive outcomes of the project because they are benchmarksAvoiding the recognition of highly effective workers, which is divisiveIncorrect. Reviewing and understanding what worked well is a good foundation for future projects, which can help avert problems down the line. This, however, is not a benchmark to meet. It is a baseline from which to improve.”

“During a project closeout lessons learned review, how should a project manager facilitate a discussion about “”what could we do better””?Creating a climate that encourages employees to offer suggestionsProviding a list of errors that were made during project executionFocusing on the positive outcomes of the project because they are benchmarksAvoiding the recognition of highly effective workers, which is divisiveIncorrect. Reviewing and understanding what worked well is a good foundation for future projects, which can help avert problems down the line. This, however, is not a benchmark to meet. It is a baseline from which to improve.”

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