Four critical management skills by Robert Katz,”- Conceptual skills: A manager’s ability to analyse and diagnose complex situations- Interpersonal skills: A manager’s ability to work with, understand, mentor, and motivate others, both individually and in groups.- Technical skills: job specific knowledge and techniques needed to perform work tasks. (Top managers -> having knowledge of the industry and ageneral understanding of the organization’s processes and products. Middle &Lower managers -> specialized knowledge required in the areas where they work (like finance
HR).- Political skills: a manager’s ability to build a power base and establish the right connections.”