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What is the marshmallow principle
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Read moreMaximizing benefits of diversity (lecture),”Get to know each others background, create time for questions
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Read moreCohesiveness and how to build
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Read moreCharacteristics of good team meetings (lecture),”Have clear ground rules for decision making, include time for debate and questionsEqual participation
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Read moreTypes of conflict (and how to increase desirable conflict),”Task Conflict: good, beneficial, bring up alt pointsRelationship conflict: Bad, not helpful
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Read moreTwo main roles team members play (lecture),”Task role: I have another idea, check for understanding, listen, devils advocateSocial Role: Bring team together
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Read moreEnhancing work-team effectiveness (section 10-4 headings and key points; pp. 212-217),”Setting goalsManaging how members are selected
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Read moreWork-team characteristics (section 10-3 headings and key points; pp. 208-212),”Team norms, Cohesiveness, size, conflict
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Read moreNorms – how to set and maintain (lecture)
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