key elements of the first key element (process management),”DMAI^2CDefine – Use flow charts to identify customers, suppliers, and those who perform key steps in the process (SIPOC Model)Measure – Create outcome measures and predictive measures that allow complete understanding of process performanceAnalyze – Use the measures and process maps to understand the performance of the process vs. goals and benchmarksImprove/Innovate – Make improvement a routine activity using basic/advanced tools & methodsControl – Make sure the process and improvements continue to provide consistent

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Higher normal forms,”Several normal forms exist beyond 3NF including:Elementary Key Normal Form (EKNF)Boyce-Codd Normal Form (BCNF or 3.5NF)Fourth Normal Form (4NF)Essential Tuple Normal Form (ETNF)Fifth Normal Form (5NF)Sixth Normal Form (6NF)Domain/Key Normal Form (DKNF)Typically it is sufficient to have tables in 3NF to avoid most types of anomalies

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