lean,”Specify value from the standpoint of the end customer for each product Identify all the steps in the value stream for each product, eliminating whenever possible those steps that do not create value.Make the value-creating steps occur in tight sequence so the product will flow smoothly toward the customer.As flow is introduced, let customers pull value from the next upstream activity.As value is specified, value streams are identified, wasted steps are removed, and flow and pull are introduced

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