the implementation phase: planning and announcing the implementation,”planning the implementation invovles identifying where the system changes will be made idenfitfying the operators that will be affected in the changes identifyig equipment to be modified intriduced or made redudant, identifying staff training requriements and developing a time line for the introduction of a new system. Once this has been done an announcement of the changeover will be made to all the users of the system. The form of the announcement will depend on the particular system in question but typically it will invvolves all of the staff of the compnay, not just those directly affected. THis is done becuase the productuvity of the staff in the division where the implementation is taking place may be affected, and it is important that all staff within the compnay need to be aware of these unique (and temporary) factors. Similaryly it is not uncommon for a organization to notify customers and clients of such changes as well. IF we think about this, it is not surprising, as they may be affected by the changes
and it is important that they are aware of the timporary arrgangements that may be in place.”