the planning phase define the problem,”comment of department store employee: my maths not good, I can never add figures correctly- translates to slaes being incorrectly placed. computer systems are developed to enable processes to occur in a more effeicent amnner
or to avoid prroblems which currently exist. The ability to clearly dispute the problem or the ineffeicncies is the first step in creating sucessful computer systems. This is becuase in order to build a successful computer based informtation system it is necessary to identify defecineciess of the current system. Problem identification does not have to require extensive exploration of the current systems defeencies. the detailed review of current practices and existing rpoblems will be ocnduted in the analysis phase of the SDLC”